Privacy Policy
At Echo, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services.
Information We Collect
- Personal information you provide when creating an account or making a purchase
- Payment and billing information processed securely through our payment providers
- Device and browser information, including IP address and location data
- Website usage data and analytics to improve our services
- Communication preferences and marketing consent
How We Use Your Information
- Process and fulfill your orders and provide customer service
- Send you important updates about your orders and account
- Improve our website functionality and user experience
- Send marketing communications (with your consent)
- Comply with legal obligations and prevent fraud
How We Share Information
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our business (payment processors, shipping companies)
- Legal authorities when required by law or to protect our rights
- Business partners for joint marketing efforts (with your consent)
- Analytics providers to understand website usage patterns
Your Rights
You have the right to:
- Access and review the personal information we have about you
- Request corrections to inaccurate or incomplete information
- Request deletion of your personal information (subject to legal requirements)
- Opt out of marketing communications at any time
- Request data portability in a machine-readable format
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL encryption for all data transmission
- Secure payment processing through certified providers
- Regular security audits and updates
- Limited access to personal information on a need-to-know basis
- Employee training on data protection practices
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@echo.com
Last updated: September 8, 2025